Crew Resource Planner

September 22 2023
Industries Airspace, Aviation, National Defence
Categories Professional and Administration Positions,
Calgary, AB • Full time

Overview

Reporting to the Director, of Operations Resource & Systems, the Crew Resource Planner is responsible for the provision, advice, and delivery of crew rosters, the planning of vacation, and preparing and updating strategic resources and training plans including recurrent simulator training and simulator training for new hires. The role also includes recovery of Flight and Cabin Crew training events into the live or future roster and the coordination of all aspects of crew ongoing training requirements along with the compilation and management of related training programs. This position is required to work collaboratively with Training and Crew scheduling functions. Also responsible for the conduct of general administration duties within Flight Operations such as crew allowance processing, planning, and booking positioning flights, crew accommodation, transfer, etc.

The primary objective of this role is the allocation of training requirements and the production of compliant rosters by assigned deadlines, with proactive consideration of quality measures such as bid satisfaction (where relevant), fairness, productivity targets and operational robustness. Compliance is measured against regulatory and industrial requirements, company policies, and guidelines.

  • Industry competitive salary
  • The chance to be part of building something from the ground up. Aggressive growth plans of the organization mean there is no limit to how far you can grow your career with the organization
  • An environment that promotes a healthy work-life balance
  • Open and collaborative work environment. You bring your great ideas, and we will put them to action
  • Comprehensive benefits plan including dental, vision, and paramedical coverage
  • The opportunity to travel where we fly. Not only do you get to travel standby on our airline, but we allow you to share that privilege with 6 unrestricted designates

Reporting to the Director, of Operations Resource & Systems, the Crew Resource Planner is responsible for the provision, advice, and delivery of crew rosters, the planning of vacation, and preparing and updating strategic resources and training plans including recurrent simulator training and simulator training for new hires. The role also includes recovery of Flight and Cabin Crew training events into the live or future roster and the coordination of all aspects of crew ongoing training requirements along with the compilation and management of related training programs. This position is required to work collaboratively with Training and Crew scheduling functions. Also responsible for the conduct of general administration duties within Flight Operations such as crew allowance processing, planning, and booking positioning flights, crew accommodation, transfer, etc.

The primary objective of this role is the allocation of training requirements and the production of compliant rosters by assigned deadlines, with proactive consideration of quality measures such as bid satisfaction (where relevant), fairness, productivity targets and operational robustness. Compliance is measured against regulatory and industrial requirements, company policies, and guidelines.

  • Industry competitive salary
  • The chance to be part of building something from the ground up. Aggressive growth plans of the organization mean there is no limit to how far you can grow your career with the organization
  • An environment that promotes a healthy work-life balance
  • Open and collaborative work environment. You bring your great ideas, and we will put them to action
  • Comprehensive benefits plan including dental, vision, and paramedical coverage
  • The opportunity to travel where we fly. Not only do you get to travel standby on our airline, but we allow you to share that privilege with 6 unrestricted designates

Responsibilities

  • Prompt and timely receipt of all required inputs to begin the roster planning process
  • Prepare and plan roster pre-assignments including, but not limited to, simulator schedule, training, vacation, nonoperational duties, and other requests.
  • Liaise with internal Stakeholders on requirements for the roster period (e.g. discuss impacts of requests)
  • Establish roster requirements (e.g. target productivity, peak demand periods, etc.) and prepare roster cycle in accordance with planned levels and operational coverage requirements
  • Ensure that the training portion of Flight and Cabin Crew rosters is formulated to produce crew resource efficiency and comply with Company policy regarding CAR compliance, Training Organisation requirements, fatigue management, and r compensation scheme compliance
  • Communicate with the Training and Crew Scheduling functions daily to understand the progress of training programs and identify any training events that require rescheduling,
  • Optimise rosters to ensure a balance of bid satisfaction, fairness, productivity targets, cost control, fatigue management, and operational robustness.
  • Conduct regular analysis of resource allocation levels to ensure an even disbursement of crew resources to cover operational commitments.
  • Publish rosters within assigned timeframes
  • Identify risk factors within the rostering process and communicate proposals to the Director, Operations Resources & Systems that have the potential to mitigate CAR rules or work rules breaches,
  • Conduct and supervise the planning and booking of simulator training to ensure no crew out-of-service events, no missed simulator events, and no regulatory breaches,
  • Check published roster output with regard to equalization, safety, legality, fatigue, and lifestyle issues
  • Trend analysis reports & produce roster statistics.
  • Provide key Stakeholders with an overview of the strategic resourcing level for the upcoming roster
  • Address all queries received from crew post roster publish
  • Book crew accommodation and positioning flights and transfers
  • Compile crew allowance statement and process it for payment.
  • Review crew pay queries and make appropriate changes with advice to the payroll team.
  • Plan annual vacation bidding and process all ad-hoc vacation requests with the view of maintaining adequate flight and reserve coverage
  • Prompt and timely receipt of all required inputs to begin the roster planning process
  • Prepare and plan roster pre-assignments including, but not limited to, simulator schedule, training, vacation, nonoperational duties, and other requests.
  • Liaise with internal Stakeholders on requirements for the roster period (e.g. discuss impacts of requests)
  • Establish roster requirements (e.g. target productivity, peak demand periods, etc.) and prepare roster cycle in accordance with planned levels and operational coverage requirements
  • Ensure that the training portion of Flight and Cabin Crew rosters is formulated to produce crew resource efficiency and comply with Company policy regarding CAR compliance, Training Organisation requirements, fatigue management, and r compensation scheme compliance
  • Communicate with the Training and Crew Scheduling functions daily to understand the progress of training programs and identify any training events that require rescheduling,
  • Optimise rosters to ensure a balance of bid satisfaction, fairness, productivity targets, cost control, fatigue management, and operational robustness.
  • Conduct regular analysis of resource allocation levels to ensure an even disbursement of crew resources to cover operational commitments.
  • Publish rosters within assigned timeframes
  • Identify risk factors within the rostering process and communicate proposals to the Director, Operations Resources & Systems that have the potential to mitigate CAR rules or work rules breaches,
  • Conduct and supervise the planning and booking of simulator training to ensure no crew out-of-service events, no missed simulator events, and no regulatory breaches,
  • Check published roster output with regard to equalization, safety, legality, fatigue, and lifestyle issues
  • Trend analysis reports & produce roster statistics.
  • Provide key Stakeholders with an overview of the strategic resourcing level for the upcoming roster
  • Address all queries received from crew post roster publish
  • Book crew accommodation and positioning flights and transfers
  • Compile crew allowance statement and process it for payment.
  • Review crew pay queries and make appropriate changes with advice to the payroll team.
  • Plan annual vacation bidding and process all ad-hoc vacation requests with the view of maintaining adequate flight and reserve coverage

Requirements

  • Experience with working as part of a team
  • Minimum 1-year experience rostering of finite resources in the aviation sector to achieve specific outcomes (or similar sectors)
  • Hands-on experience with a Crew Management System
  • Applying Industrial, regulatory rules or compensations schemes within a business
  • Exposure to delivering results within restrictive timeframes in a fast-paced and dynamic environment
  • Ability to multi-task and work to concurrent deadlines
  • Strong IT competency across Microsoft Office
  • Working knowledge of airline industry rules and regulations (or similar)

  • Experience with working as part of a team
  • Minimum 1-year experience rostering of finite resources in the aviation sector to achieve specific outcomes (or similar sectors)
  • Hands-on experience with a Crew Management System
  • Applying Industrial, regulatory rules or compensations schemes within a business
  • Exposure to delivering results within restrictive timeframes in a fast-paced and dynamic environment
  • Ability to multi-task and work to concurrent deadlines
  • Strong IT competency across Microsoft Office
  • Working knowledge of airline industry rules and regulations (or similar)

Apply now!

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