Cybersecurity Operations and Threat Intelligence Specialist (Technical Lead)

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 03/10/2025

Posting Close Date: 03/23/2025 (Please note the posting will close at 11:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Overview of role:

The Security Operations and Threat Intelligence Specialist (Technical Lead) is responsible for leading the operations incident response lifecycle from preparing IT and business teams through to post incident activities and supporting Senior Analysts in their delivery of other cybersecurity capabilities such as cyber threat intelligence, threat hunting, forensic investigations, insider threat, fraud, and vulnerability management. The Specialist will build strong relationships with internal business units and IT teams to continually improve our incident response processes and tools. They will collaborate with leadership on our strategic roadmap, to improve preparations, detection and response time, and engagement with business units outside IT.

Key deliverables / responsibilities include:

• Works with broad expertise within Cybersecurity Operations with expert knowledge in incident response, incident handling and security tools. Uses skills to contribute to the development of company objectives/principles and achieve goals in creative and effective ways
• Applies advanced knowledge of cybersecurity incident response to coordinate and communicate with the larger business and is considered a top resource across the organization
• Demonstrates expert knowledge in cybersecurity, with a strong understanding of technology and business needs for the development of pragmatic and creative solutions
• Regularly makes decisions under minimal guidance that have a significant impact on the organization's financial and business operations
• Advises management on significant matters affecting incident response preparedness, evolving threats and vulnerabilities and provides recommendations
• Work assignments involve highly complex issues where the analysis of cyber threats and associated intelligence requires an in-depth evaluation of intangibles or unprecedented situations
• Subject matter expert who possesses advanced knowledge of incident response and the impact to business and the aviation industry.
• Develops assessment plans and measures of performance/effectiveness, and conducts strategic and operational effectiveness assessments for cyber events and tabletop exercises
• Independently determines methods and procedures to address new attack vectors and often coordinates activities and provides technical guidance to others
• Achieves goals in creative and novel ways, operating with significant autonomy
• Guides and mentors staff and provides advice to management on highly complex/strategic issues
• Often provides input to management into personal and team performance to improve organizational effectiveness
• Drives continuous improvement by devising new methods and procedures using strong analytical and inductive thinking to address the evolving threat landscape
• Introduces specialized concepts to develop innovative security solutions. Serves as an advisor, mentor, and/or helps drive new initiatives
  

Experience and qualifications:

• Typically requires a Degree and 7+ years of experience, or an equivalent combination of training and experience

• Information security certification (such as CISSP, CEH, GCIH, etc.)

• Strong working knowledge of and demonstrated ability to apply common frameworks and models used for Information Security, such as MITRE, NIST, CSF, COSO and CobiT

• Strong knowledge and understanding of network security, application security, data security and cloud security domains

• Experience in organizing and delivery of cybersecurity incident response training and simulations (tabletop exercises) to test and improve response capabilities

• Budget and resource management to ensure effective incident response and day to day operations.

• Requires expert problem-solving skills and advanced interpersonal and communication skills including influencing others

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet - and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you're passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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