Program Manager - Operational Risk Management (Orm)

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 04/10/2025

Posting Close Date: 04/24/2025 (Please note the posting will close at 9:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Hybrid Work:
This is a hybrid work position in Calgary, Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.

Reporting to the Sr Manager - Group Risk & Resilience, WestJet is currently looking for a Program Manager- Operation Risk Management (ORM) to join their team.

In this position, the Program Manager - ORM will be responsible for creating, delivering and maintaining an Operational Risk and Resilience Program for WestJet to reduce the likelihood of operational risks resulting in material business disruptions.

This can be translated by developing, supporting, monitoring and reporting WestJet's overall preparedness for business disruption events.

Main Responsibilities:

• Developing programs, strategies, policies (Business Continuity Management - BCM, Operational Risk Management - ORM), road maps, budget requirements and a variety of strategic and functional resilience projects across the enterprise.
• Developing and managing the corporate process book of record through the annual business impact analysis (BIA) and risk assessment- where WestJet's functions, services, products and their dependencies are prioritized based on the potential for material business disruptive impacts.
• Developing, supporting, managing and overseeing business continuity planning methodology and standards at both the functional and strategic level across the organizations. Includes all hazards and event specific plans (200+)
• Developing, integrating and overseeing, as second line of defense, the Operational Risk Management (ORM) standards (non safety/regulated) and department reporting for all Op Risks with material impacts to business disruption (people, process, technology) with material impacts on financials, reputation, and strategy.
• Establishing integration of business disruption planning and preparedness validation program through corporate standards and integration of key teams: Incident Management/Cybersecurity Management/Crisis Management/Technology Recovery/Bus Recovery.

Requirements

• 6 -8 years of Risk Management experience (Risk and Environment)
• Leadership & facilitation experience
• Bachelor's degree in a related field
• Experience with managing a Budget
• Proficiency in MS Office product suite, and MS Project
• Certified Risk Management Professional (CRMP), or Certified Canadian Risk Manager (CRM)
• Certified Business Continuity Professional, Certified Project Management Professional (PMP)

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet - and that is our people. WestJet is committed to creating an inclusive workplace that celebrates our differences by way of diversity, equity, and inclusion. As an equal opportunity employer, we want to you bring your full self to work and feel appreciated for your contributions.

At WestJet, we welcome unique skills, experiences, and backgrounds - if you're passionate and excited about this role, we encourage you to apply even if you do not meet every single qualification in the posting. We are committed to inclusivity, equity, and accessibility in the selection process. If you require an accommodation during the recruiting process, please let our Talent Acquisition team know.

We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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