Gaming Worker - Casual, ON-call
WHAT WE'RE LOOKING FOR:
The Gaming Worker's primary function is to be a frontline customer service representative of the casino. They ensure that the customer's visit is an enjoyable experience. The Gaming Worker will display a high level of professionalism in appearance and conduct while maintaining tolerance and stability when under pressure or opposition. Leading by example and making a good impression on others.
We are currently a seeking casual, on-call employee.
RESPONSIBILITIES:
- Demonstrate an ongoing ability to work by the gaming worker standards, covering Skill Requirements, Professionalism, Guest Services, Policies and Procedures, and Operating Procedures.
- Monitor the full casino floor activities.
- Maintain a clean, tidy, and pleasant environment for the customers to enjoy.
- Create an enjoyable experience and environment for customers, through courteous, friendly and prompt servicing of customer needs.
- Report any unusual situations or activities to the Supervisor.
- Follow safe work procedures and report any health and safety hazards to a supervisor or a Health and Safety Representative.
- Handle and resolving problems as they occur with either customer complaints, or equipment problems.
REQUIREMENTS:
- Must be able to lift minimum of 30 lbs
- Good judgment
- Able to stand and walk for long periods
- 1 year of Customer Service Experience (Preferred)
- Must be 19+ years of age
The Gaming Worker position pays $17.40/hour plus gratuities
We support diversity, equity, and a workplace that is free from harassment and discrimination. We are committed to providing accommodation for people with disabilities. If you require accommodation through any element of the job application process, please notify us and we will work with you to meet your needs.