Inside Sales Representative m-f
Job Description
• Addressing customer inquiries and concerns to ensure customer satisfaction
• Quote Customer RFQ's i.e.: create formal quote, collect pricing, calculate sell
price, advise delivery etc.
• Ability to read drawings is an asset
• Review Customer Orders i.e., Pricing, Delivery, Special instructions or
Requirements, Terms & Conditions etc.
• Retrieving Customer Orders through the internet (experience with Oracle is an
asset)
• Inputting Customer Orders i.e.: Creating Sales orders in MRP system
• Creating new product forms
• Create customs paperwork if applicable for shipments
• Occasional reception coverage, backup for invoicing when required
• Other various duties as assigned (filing, scanning, etc.)
• Follows Safran Policies & Procedures
Job Requirements
• Minimum two years customer service experience with Inside Sales experience
being as asset
• Accurate data entry skills with superior attention to detail
• Excellent written and oral communication skills
• Professionalism with excellent interpersonal skills
• Excellent organizational and time management skills with strong ability to
multi-task and prioritize workload in a fast-paced, changing environment
• Demonstrated ability to problem-solve
• Responsive to company and customer needs
• Work with minimum supervision
• Highly proficient computer skills in Word and Excel
• Knowledge of production planning is an asset
• A condition of employment will be completing a security assessment to
ensure eligibility under Canada's Controlled Goods Program