Load Controller | YYZ

Main accountabilities include:

• Responsible for safe and secure turn around of our client's aircrafts.
• When required moving payload in transit flights as per weight and balance requirements.

• Check NOTOC as per regulations.

• Be proactive in all areas in terms of Load Control file: flight plans, Met, Pibs.

• Bring correct PNL to the flight system for check in purposes.

• Make sure that the correct hold version, crew, and pantry for the handled flight.
• Adjust service weights as required.
• Obtain cargo weights with the order of offloads as stipulated by carriers.
• Calculate and send message for estimated Zero Fuel Weight.
• Calculation of baggage ULDS required and advise baggage team.
• Completion of the load plan.
• Completion of General Deck list as required by some carriers.
• Retrieving flight plans.
• Obtain new slots in case of delays.
• Work together with OPS to obtain final weights from flight deck for load sheet.
• Responsible to get signed load plan from the ramp supervisor.
• Get a signed NOTOC from the captain.
• Ensure that the flight is in PD mode.
• Create load control file and ensure all documents are filed as required by the check list.
• Make sure that all the flight messages are released as required by the carrier.
• Advise cargo warehouse on cargo off loaded from the flight.
• Send flight stats as required by the carrier.
• Perform any reasonable duties when requested.
• Ensure that all staff comply with all safety and security policies and procedures as safety and security is the responsibility of each employee

Key Skills, Qualifications and Experience:

• Ability to work any shifts.
• Good communication skills.
• Computer literacy.
• Costumer service orientated.
• Acknowledgment of load control
• Acknowledgment of DCS systems.
• Detail orientated.
• Good in mathematics.

Functional Knowledge:

• Experience in load control/ ramp supervision

Business Expertise:

• Ensure that airline regulations and procedures are followed.
• Performing any other duties as instructed by Duty Manager.
• Complying with the company's procedures regarding clocking times, leave, calling in sick, notice period, work performance, etc.
• Maintaining the highest level of service to the company's and customer's satisfaction
• Attending all training required by the company when and where instructed
• Adhering to the company's disciplinary code
• Ensuring that all information communicated by the company, client and airport authority is read, understood and acknowledged by signature

Area of Impact

• Operations.

Interpersonal Skills:

• Good communication.
• Work under pressure.
• Customer focused.
• Attention to detail.