• Maintain radio communication with flight crews and ground personnel.
• Receive and relay data from flight crews, ramp, sales, commissary and maintenance personnel.
• Plot gate assignments on Gate Management System and plan/coordinate aircraft towing in accordance with gating restrictions to provide safe movement of aircraft, personnel and passengers.
• Monitor all forecasts and routing changes, forecast all changes in arrival/departure times, advise appropriate personnel and update FIDS/FMIS screens.
• Investigate delays and code them appropriately in different Airport Ops systems
• Assist in other related duties as instructed by shift manager/supervisor.
• Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
• Other related duties as assigned.

Qualifications:

• High School Diploma or equivalent is required.
• Post-Secondary Education is considered an asset.
• Excellent command of the English language both written and verbal.
• Must be proficient with a multi computer screen system.
• Customer service experience preferred.
• Previous airline-related experience is an asset.
• Proven ability to handle a fast paced high stress environment and multi-task with excellent decision making skills.
• Preference will be given to candidates holding a Restricted Radio License.
• Must obtain and maintain a Restricted Area Identification ID pass (to be obtained upon employment).