Agent - Cargo Office

Air Inuit has been providing essential scheduled, chartered, cargo and emergency air transport services to Nunavik and beyond- 24 hours a day, 365 days a year - for over 45 years. Collectively owned by the Inuit of Nunavik, through Makivik Corporation, the airline operates a fleet of more than 30 aircraft and employs more than 1000 employees in one of the world’s most challenging flight environments.

Air Inuit Management and its team of dedicated employees are committed to pursuing their tradition of providing safe, punctual and courteous air service for the growing number of people living and doing business in this enchanting region of Nunavik in Northern Québec.

POSITION OVERVIEW

The cargo office agent greets customers at the Montreal cargo warehouse. He takes care of the preparation of the documents and organizes the cargo shipments for the coming days.

DUTIES AND RESPONSIBILITIES

• Examine manifests, bills of lading and air waybills to determine work procedures for accepting or releasing cargo;
• Notify consignee or representative concerning arrival dates of shipment and weight of shipment;
• Enter transactions for billing to consignee and airline customer prior to release of freight;
• Authorize final approval for cargo shipments;
• Prepare invoices for charges, airlines clients and management regarding freight movements;
• Ensure compliance with Transport Canada and other governmental agencies;
• Ensure compliance with special cargo including, but no limited to, AVIH, HUM, VAL, etc;
• Recognize dangerous goods upon receiving;
• Enter data in cargo software;
• Prepare and handle all phases of import and export documentation, including but not limited to: calculating freight, storage and other related charges;
• Prepare documents for the next sector transfer, delivery and other related cargo handling phases such as preparing cargo manifest;
• Prepare computer manifest and other records (DG, NOTOC and other relevant documents). Check for accuracy and completeness;
• Prepare air waybills and secure payment from shippers when necessary;
• Answer client’s queries, tracing actions in a timely manner;
• Prepare all documents related to the cargo shipments, flight operations, and revenue accounting;
• Provide customer service for both incoming and outgoing cargo all while delivering an exceptional experience;
• Carry out any other tasks necessary and required by the company.

QUALIFICATIONS

• High school diploma or equivalent;
• Ability to communicate in at least 2 of the following languages: Inuktitut, French, English;
• Reliable, punctual and able to work under pressure;
• Experience as a cargo agent or cargo handler will be considered an asset;
• Must be able to obtain a YUL airport RAIC (Secured Zone Access) as well as a D/A (Airside vehicle operator’s permit);
• Good knowledge of Microsoft Word, Excel, and Outlook;
• Excellent aptitude for customer service, communication skills.

EMPLOYMENT CONDITIONS

• Flexible schedule;
• Morning, afternoon and night shifts;
• Weekends and holidays.

COMPENSATION

• Compensation and benefits are determined in accordance with corporate policy;
• Annual salary starting at $45,890.

BENEFITS

• An employee Registered Retirement Savings Plan (RRSP) - 5% employer contribution;
• A group insurance plan (life, medical, dental, short- and long-term disability);
• A 3-week vacation allowance (6%);
• Company profit-sharing;
• Telemedicine program for employee and family members;
• Employee Assistance Program (EAP) for employee and family members;
• A retirement allowance program;
• A program of flight privileges and discounted travel with several airlines around the world;
• Various innovative recognition programs.

APPLICATION

We thank all applicants for their interest in the position. We are proud of our culture, which encourages diversity. We believe in fair employment practices. As such, all qualified candidates are considered for employment. However, only those selected for the recruitment process will be contacted.

The use of the masculine gender has been adopted for ease of reading and is not intended to be discriminatory.

Air Inuit is committed to employment equity and invites applications from women, Aboriginal people, people with disabilities and members of visible minorities. If you have any questions about job accessibility at Air Inuit, please contact us at RH-HR@airinuit.com.