Quality Assurance Auditor

Wage: $23.00
Hours of Work: Full-Time (35-40 hours per week)
Location: Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it's a mission. With every flight, we're bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you're passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits

Role Summary:

This position will continually refine the Company's independent Audit Program which is used for oversight and compliance checks of the Maintenance department, Flight Operations, Ground Operations and the Safety Management System.

Key Duties and Responsibilities:

• Complete audits and ongoing evaluations of all operational departments to ensure regulatory and internal standards are being met or exceeded
• Collaborate with management to provide technical guidance/assistance for process improvement and documentation
• Provide detailed audits and compliance reports to management
• Stay informed of regulatory developments and industry best practices and collaborate with managers to revise manuals and/or SOPs accordingly
• Assist in the development/refining of an internal Operational QA program
• Assist in preparation for larger operational audits, including the IATA Safety Audit for Ground Operations (ISAGO).
• Work towards company IATA IOSA certification.
• Develop, implement and execute policies and procedures that help to ensure reliability, and ensure the timely flow of accurate QA-related information throughout the company

Must haves:

• Minimum 2 years in an aviation based role
• Expert user in Microsoft platforms
• Must obtain and retain a Restricted Area Identification Card (RAIC)
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that's through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Experience in auditing or safety-related work is an asset
• Experience using a safety reporting system
• Knowledge of the CARS's

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 10 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call

At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve.

We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we'll ensure your needs are met so you can bring your best self forward.

Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!